Frequently Asked Questions

Everything you need to know about shopping with GalaxyCon

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original condition and packaging to qualify for a full refund.

Do you ship internationally?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How can I track my package?

Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are the products on GalaxyCon authentic?

Absolutely. We pride ourselves on sourcing high-quality, authentic merchandise directly from licensed manufacturers and trusted distributors.